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Facebook introduces new center to respond to crises




Last year, Facebook reported that it was working on useful tools for users who are facing crisis situations to merge with the Safety Check feature. On September 14, Facebook announced the availability of the hub called Crisis Response, a new section of the social network where people can find more information about crises and access from one place to “crisis response tools” including Safety Check, Community Help and Fundraiser, useful to help with the recovery from a crisis. As part of this update, Facebook also introduces links to articles, videos, and photos published by the Facebook community to help people become more aware during a crisis.

Facebook said it had developed a series of crisis response tools based on what it learned from the social community: when a crisis occurs, people use Facebook to let their friends and family know to be safe, learn and share more on what is happening and helping communities recover.

People will be able to access the Crisis Response hub on Facebook in the coming weeks from the homepage when they surf the desktop or from the new menu option on their phone. Users will see the following tools when they are on the crash page: Safety Check; links to articles, photos and videos; Community Help; Fundraisers.

Safety Check (security control) is the “I’m OK” service that allows users who are near attacks or other massacres as an earthquake to communicate socially to their friends and family. Safety Check,we already know why it’s a widely used tool on Facebook. The company began working on the Safety Check tool after the earthquake that caused the destroying tsunami and nuclear disaster in Japan in 2011. “I’m OK” asks members who are in an area at risk of answering a simple question: if They are fine. The answer is automatically turned into a notification for all that friend’s friends. If there is a disaster in the area and you can not access the Web, friends can also mark for someone else that you are safe. Safety Check will continue to be available the same way today, at the top of each crash page if you are in the area affected by a crisis.

With regard to links to articles, photos and videos, Facebook is showing content related to a public post crash that can help people get more information about a crisis while it is happening. According to Facebook, in fact, when people receive Safety Check notifications, they learn that a crisis is in place or is happening, but they may not know much about what happened and may want to know more. Starting on September 14, 2017, users will then see links to articles, photos and videos from public messages so they can access more information about a crisis in one place. Safety Check information can also be displayed in the News Feed to provide more details about a crisis.

Through Community Help people will be able to ask for and help communities affected by the crisis while Fundraisers will allow people to create fundraisers and donate to support those who are hit by a crisis and non-profit organizations that help with rescue.

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